Shipping Policy
Daily Dojo – Shipping Policy
1. Domestic Shipping
- Orders placed through our website will generally be delivered within 2–7 working days of order confirmation.
- Delivery times are estimates only. Daily Dojo is not liable for delays caused by couriers, weather, or other circumstances outside our control.
- Orders placed on weekends or public holidays may be dispatched on the next working day.
2. Delivery Carriers
- We use NZ Post (CourierPost) or Post Haste for all deliveries within New Zealand.
- Delivery is a non-signature service. Please ensure a safe location or delivery instructions are provided.
- Delivery charges are calculated at checkout. Multiple orders may incur separate delivery fees.
3. Risk and Ownership
- Risk passes to you once the goods are delivered to the nominated address.
- Ownership (title) of the goods passes to you once full payment has been received by Daily Dojo.
4. Lost or Damaged Parcels
- If a parcel is lost in transit, we will investigate with the courier and arrange a remedy according to the Consumer Guarantees Act 1993 (NZ).
- We are not responsible for parcels lost after delivery if delivered to the correct address, as risk passes upon delivery.
- We recommend using a secure delivery location to prevent lost or stolen parcels.
5. Separate Orders
- Orders placed separately may be dispatched separately, and separate delivery charges may apply.
- Where multiple items are ordered and accepted by us, they will be dispatched together where practicable, but some items may be sent separately.
6. Order Cancellations
- Daily Dojo reserves the right to cancel any order at our sole discretion.
- If an order is cancelled, a full refund will be issued.
7. Contact
For shipping inquiries, lost parcels, or delivery issues, please contact us at: dailydojonz@gmail.com